A job well done!

In spite of being a Jet Airways flier most of the times, I have been having an issue with their recent service quality. Maybe it us the tight economic scenario that made them do some tweaks, but it is one good international product out there. Maybe I haven’ t scaled down my expectations in line!

However, when I flew with them this past Saturday, on a flight back from Brussels to Mumbai, it was a reminder of the good old times, when everything was as it used to be. The champagne was flowing, the food was warm, the service with a smile and the details all taken care of.

Happy with the whole experience, I asked for a feedback form and gave the crew the brownie points they deserved!


I don’t know if you have been able to decipher my handwriting out there, but I am glad to report there is hope in my world.

About Ajay Awtaney

Ajay is a financial services pro, working to bring order to the chaos of the financial industry on an everyday basis! Beyond that, he dons the hat of India's favourite frequent traveller, trying to help people elevate their travel experience via tips and tricks they never knew before, or introduce them to the world of miles and points. Armed with an MBA from MDI Gurgaon and graduate degree in computer science from the University of Delhi, Ajay brings a systematic and objective approach on the table for his audience in dissecting travel and loyalty programs in India and around the world, and how to benefit from them. Ajay has been quoted in various reputed traditional and online media including The Hindustan Times, Inside Flyer, Bloomberg, DNA India, Conde Nast Traveller, The Telegraph, Mumbai Mirror, Mint, MoneyLife and The USA Today.

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