Air India’s frequent flyer website, www.flyingreturns.co.in had knocked off the capability to redeem miles online with effect from 17 August 2012, temporarily. Many wondered why this decision was taken. I did not have a chance to write about it then, but was seemingly due to the abuse of their online redemption system by some insiders (yes, don’t be surprised!)
Anyways, the good news is the system is back up live now and you can make your award redemptions online going forward. I hope they’ve been able to plug the loopholes that caused them to take the system offline.
You see a screenshot of the live system again. Air India is not the best airline out there to fly around India or fly from India, but Air India definitely has a lot of availability on their planes.