There, I said it! I’ve covered all the 3 co-branded partnerships between Jet Airways and different banks on this blog whenever they were introduced. I’ve also gone through the process of acquiring all these cards over a period of time, proof enough of how much I love collecting JP Miles.
There has been a certain amount of enthusiasm and confusion wrapped around all the three products launched by the various banks, but ICICI takes the cake. Let me share my experience with acquiring all the 3 cards and the story so far.
- HDFC Bank: HDFC Bank was the first off the block in August 2012, announcing their credit card partnership with Jet Airways. Since I already had a HDFC Bank World MasterCard, I was supposed to just flip my card to the new one. However, it looked like there was a special process for that as well. I had to tweet to @HDFC_Bank and ask someone to call me. Once I got the call, I explained to them the situation. They required me to fill up a paper form for ‘upgrade’ of my credit card, while all I was doing was switching from a World MasterCard to another one. All my papers collected, including a copy of my last Citibank PremierMiles statement, and they offered the card free for the first year along with the bonuses and the free ticket. The card arrived in 2 weeks or so, and since then, every transaction I’ve made on the card, gets a separate entry posted on my JetPrivilege account. Kind of irritating but I could live with that.
- ICICI Bank: ICICI Bank followed up on a half-baked mission to be the next one to launch their credit card product with Jet Airways. They announced the card before it was ready for launch and went around collecting applications. The bait was an extra bonus miles, 50% of the sign-up bonus eligible for your card variant. But you could forget hearing from ICICI Bank for a month or two or three. Sometimes they would tell you they never received your application, sometimes they wouldn’t turn up to collect your application or make a verification, and sometimes you just wouldn’t hear from them for months at a stretch. In my case, yet again, I already had an ICICI Bank credit card and I wanted to switch to the Jet Airways American Express + Visa combination. I applied in November, and never heard from ICICI Bank till late December, when I had to make an escalation. Then, I got a call to confirm some details and in early January, I received my American Express version of the ICICI Bank Sapphiro with Jet Airways. Since I was a Jet Airways Platinum member, the card was given to me complimentary. Next, the Visa version came about 10-12 days later. It was interesting how ICICI Bank, which really intends to reward you to use their card over the others, wants you to really make an effort to use the card. First and foremost, I could not use the card online to make payments because their joint server with American Express was blocking me out (and many others). That only got recently sorted. Next, both the Visa and American Express versions would get declined on their own mind, while the credit history and payments are perfectly in line. Third, ICICI Bank is as clueless as ever on when do they intend to credit the miles earned. I’ve done two billing cycles on the card, and I’ve still not received any miles for the spend. The bonus miles got credited only after an escalation. And the story goes on and on…In a nutshell, they really make you work hard and keep you on the tenterhooks. Some might feel this is not worth the effort. If you still think it is worth your time, do jump on the bonus offer valid till March 31, 2013.
- American Express: American Express also bungled up in the beginning but smooth sailing there on. American Express launched their Jet Airways CC after much preparation in December 2012. They offered an introductory offer to everyone who was going to apply before December 25, 2012 for 10,000 extra JP Miles on approval of their card. I applied during this period, and never heard from Amex till January, when I asked for an escalation again. My card came quickly, and the miles were deposited in my account within a few weeks after, even before I had paid the fee for the card. Though, I am still waiting for my ticket code from them which was supposed to come maybe a while back.
Have you folks had a similar experience, or do you have a better experience than me in case of your JP Miles cobranded credit cards? Drop me a line in the comments section below.
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