With this post, I am reintroducing the Credit Card Reviews series in India, which I had to stop a while ago due to paucity of time.

Air India & GE/SBI Credit Cards recently teamed up to launch co-branded credit cards which could earn you quite some miles, making me think of calling it perhaps the best credit card to earn miles in India at the moment. They’ve launched 2 credit cards, one at the Signature level and one at the Platinum level, and I will review both separately.

image.png

Sign-Up Bonus: This credit card offers a tidy sign-up bonus of 20,000 Air India miles to start you up with the credit card product. You also get an upgrade voucher from Air India.

Renewal Benefits: You get 20,000 Air India miles on payment of fees every year, and another upgrade voucher.

Fee: The credit card fee is tagged at (upto) Rs. 4,999 plus taxes per annum.

Eligibility: Not publicly disclosed

Features: The card comes with the usual stuff, such as a Priority Pass at the lowest end, where you need to pay $27 every trip to the lounge. There is also access built-in to the Visa Lounge Access Program, which offers you lounge access to 9 different domestic airport lounges. Although what I could pick up here, stated only 8 lounges. Only 2 lounge visits allowed per quarter. Perhaps they could have done better, by allowing access to the Air India lounges as well, which I’ve usually found to be empty.

The other feature which is noteworthy, is the ability to step up in the Air India Flying Returns program based on your spend. For spending Rs. 5,00,000 per annum, you get into their Silver tier, and for spending Rs. 10,00,000 per annum, you get into their Gold tier. There is still a platinum tier ahead of you, but this is pretty generous I’d like to believe. However, what I can’t understand yet is how does this work if you’re a frequent AI traveller and you travel enough to earn the status on your own as well.

Earning Flying Returns Miles: To earn Flying Returns Miles, you just got to use the card. You earn 1 mile for every Rs. 25 spent on the card, and 1 mile for every Rs. 5 spent on Air India tickets. That is just not it, you even get milestone bonuses along the way, as shown below.

To put it in perspective, if you spent Rs. 10,00,000 in a year on this card, you could get into the Gold club of the Air India frequent flyer program, which gives you 2 upgrade vouchers, access to AI lounges, and a very low cancellation/rebooking fee of Rs. 200 on all domestic tickets of Air India. Plus, you get the following miles:

image.png

Spend Based Miles for Rs. 10,00,000: 40,000 Miles

Cumulative Bonus miles: 90,000 Miles

Total Mileage earned: 130,000 Miles

Which makes it a fabulous spend of only Rs. 7.69 per mile earned. WOW!

Redeeming Flying Returns Miles: Of course you can use your miles on Air India redemptions, but then you can also use these miles for redemptions on Singapore Airlines & Lufthansa, and for upgrades on Air India flights. You need only 112,500 points for a first class redemption to the USA.

image.png

Overall assessment: I’ve said it before, and I am saying it again. I’m WoW’d by the earning potential on this card, and does come with nifty benefits as well. However, this being related to Air India, I’m of course always circumspect of the Quality of Service once you are on board the plane. But if you’re not as fussy, this is the card for you! What are your thoughts?

Update (18 Oct 2013): There is also a free Air India Upgrade Voucher that comes along with the card on payment of annual fees.

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Posted by Ajay Awtaney | 121 Comments

121 Responses to “Credit Card Review: Air India SBI Visa Signature”

  1. Vishal Mehra says:

    Tempting proposition indeed and to your point of AI service, let me add that I applied for this card last week through SMS and I’m yet to hear back from them.

    Although to be fair, most people suffered glitches and delays while applying for ICICI-Jet cards as well.

  2. bpbindaas says:

    This card surely WOWs you..
    Just hoping that SBI can manage the show well. We have all seen the mess ICICI had got themselves into with the Jet cards..
    I had applied the card last week but am yet to hear anything back.. Hopefully will hear back soon!

  3. Gaurav says:

    Any criteria for fee waivers? ;)

  4. Aditya says:

    Just a word of caution on SBI cards, recently their IRCTC Indian Railways cobranded card has discontinued its point redeem to purchase tickets…inspite of paying annual fees. :(

  5. SBI Card says:

    Hey Vishal, we would love to help you. Could you please message your city name and contact details?

  6. AJ says:

    @SBICard how about helping me first ;)

  7. SBI Card says:

    @bpbindaas – Thanks for writing to us. We appreciate the feedback and are constantly working on our products and services to “Make Life Simple” for you.
    Also, you can share your city and contact details,our sales team will contact you soon.

  8. SBI Card says:

    Dear AJ – We will be able to address your concern best when we will speak to you, request you to please message your contact details.

  9. SBI Card says:

    Dear Aditya,

    We would like to bring to your notice that as per circular dated 22nd Jan’13, the Shubh-Yatra Program has been discontinued by Ministry of Railways.
    As a result, the Railway Points that were being contributed by the Indian Railways and the point balance under the ‘Railway Points’ head prior to 22nd Jan’13 will get impacted. The redemption of these points will not be permitted. This issue is being taken up by IRCTC with Ministry of Railways whose decision will be final in this regard.

    We regret any inconvenience caused to you by the discontinuation of the Shubh-Yatra Programme, but this was a decision taken by the Ministry of Railways.

    Regards,
    SBI Card

  10. SBI Card says:

    Dear bpbindaas,

    Thank you for talking to us. Our executive will reach out to you shortly. We look forward to having you as part of the SBI Card family.

    Regards,
    SBI card

  11. SBI Card says:

    Hi Vishal, We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com.

  12. SBI Card says:

    Hi AJ, We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com.

  13. Prasanth Chakravarthy says:

    I placed a request for this card 10 days ago. No, response till now. Hope they get back soon. SBI help here….

  14. satyendra says:

    Even I have sent the message on 5676791, but I am yet to hear from them.

  15. SBI Card says:

    Dear Prasanth,

    We regret the inconvenience caused. Request you to please message your city name and contact details to address your concern.

    Regards,
    SBI Card

  16. SBI Card says:

    Dear Satyendra,

    We would love to help you. Could you please message your city name and contact details?

    Regards,
    SBI Card

  17. prasanth chakravarthy says:

    Hyderabad
    9502205007

  18. satyendra says:

    Finally got the reply from SBI and applied for it too.

  19. SBI Card says:

    Dear Prasanth,

    Thanks for sharing your details . Our Sales representative will get back to you soon.

    Regards,
    SBI Card

  20. SBI Card says:

    Dear Prasanth,
    It was nice talking to you and we are looking forward to having you on board as our esteemed cardholder.
    Regards,
    SBI Card

  21. prasanth chakravarthy says:

    Dear SBI,
    Your sales representative called me up asking for details and told me that he will be sending your representative on 16th October for collecting my KYC documents. But, I get to here no call from your representative :(
    What is this ?

  22. SBI Card says:

    Dear Prasanth,

    It was nice talking to you and we are looking forward to having you on board as our esteemed cardholder.

    Regards,
    SBI Card

  23. Amit Sinha says:

    At renewal, one gets 5000 miles and not 20000. Is that a typo ?

  24. AJ says:

    @Amit, I thought the same. Here is what I read just now on the Air India page: https://www.sbicard.com/cards_for_you/air_india_sbi_signature_card_0_131323.html

    Go straight to the footer, which says: *Welcome gift is applicable on payment of card fees and renewal fees respectively.

  25. Amit Sinha says:

    Hmm,amazing, you are right in your interpretation although I still think it’d be 5000 & not 20000 but who knows :). Because the same webpage also says “Anniversary gift of 5000 Reward Points every year”, which is typically marketing-speak for renewal benefits. If its 20000 plus 20000 then what can I say, just wow !

  26. prasanth chakravarthy says:

    They say, you get a complimentary golden edge club membership too. I have a doubt now. In golden edge club, we get 25% of base miles as bonus. So, will we get the same, when we book with this card ?
    Or just the 20 miles for every 100 rupees spent on air india ?

    And anyone got this card yet ?

  27. Amit Sinha says:

    @ Prasanth – You qualify for silver edge on cumulative annual spend of 5 lakhs and for golden edge on cumulative annual spend of 10 lakhs. You will get the bonus points associated with silver and gold edge as and when you qualify for those tiers, and not when you book/get the card.

  28. AJ says:

    @prasanth those 25 pc bonus miles are for when you travel and your flight miles get this bonus

  29. Vinay says:

    Hi AJ,

    I think SBI card is going the I bank way… I had sent SMS on 23rd sep for air India card and got call in 1st week of oct. I have tata sbi card and 1st they said it can be swiped, after 4-5 calls they say it’s not possible.

    Now me and my wife have got 6 calls each informing that they are sending person for doccument collection but the executive never end up coming….
    SBI card help me.

  30. SBI Card says:

    Dear Vinay,

    We will be able to address your concern best when we will speak to you, request you to please message your contact details.

    Regards,
    SBI Card

  31. Shan says:

    I applied for it. Let’s see how it goes. It took them 3 days to turnaround from the time I sent the SMS to document pickup.

    Anyway, I, too am skeptical of the 20,000 miles on anniversary, I think it’s going to be 5000. Further, I don’t see the upgrade voucher mentioned on the website either. I’m gonna just wait and see.

    But I agree that at 10L spend at Rs 7.69 per mile and considering that approx 2.5miles = 1Re when redeeming, it’s effectively 5% of your spend that you are getting back in terms of miles. Really, WOW.

  32. Vinay says:

    @Sbi cards my documents submitted yesterday. Thanks

  33. prasanth chakravarthy says:

    Hi SBI Card,

    After waiting for one month from the date of submitting KYC documents. Now, the website says “Your application cannot be processed” with no reason. What should I do ??
    Reply

  34. Capt. Mukesh Baveja says:

    Waiting for your representative to be in touch with me. sent SMS on 5676791

  35. Shan says:

    Hey guys, I have a question. I got the card. What is the number beneath the name? Is that the frequent flyer number in Air India?

    If not, do I need to open a new account with air india and the transfer/upgrade as applicable?

  36. prasanth chakravarthy says:

    Hi Shan,

    How long did it take to get the card ?
    and are there any prerequisites, like minimum income and all to get signature this ?

  37. Shan says:

    Hi Prashanth

    Applied before Diwali, got the confirmation call after Diwali and the card in about a week. So overall, I’d say 2 weeks or slightly more. The only document they asked for was some older credit card’s last 3 statements.

    Anyway I have an overseas trip coming up, so this will be useful. The only part I don’t know about is the number mentioned on the card. I don’t want to open a frequent flyer account with them and have my miles deposited in one account from the card and in another from the flight. Anyone who has this card, can you throw some light on what the number below the name means? SBI call center doesn’t have a clue, nor does Air India call center.

  38. prasanth chakravarthy says:

    Hi shan,

    Thanks for the reply. Tell me the number below ur name. I can help u out with it, for sure.

  39. AJ says:

    @Shan yes that is your Air India frequent flyer number

  40. AJ says:

    @Prasanth sbicards is now in a position to regularly issue the cards.

  41. Ashish Chowdhary says:

    Being a frequent flier of Air India…I would have liked this card but unfortunately irrespective of multiple sms…yet to receive a call…not sure what is the quality of the service provided by SBI..

    Name: Ashish Chowdhary
    Num: +91905150016

  42. Amit Sinha says:

    Hi AJ, any luck with getting the card ? I’ve applied more than a month ago, not sure what is happening at their end. I’m not positive if they are in a position to regularly issue the cards as you’ve put it.

    @ SBI card – Do get someone to call me at 9699061975 & give a status update on my application, I am based in Mumbai.

  43. AJ says:

    @Amit yes I did receive the card a while back. Just started using it yesterday.

  44. SBI Card says:

    Dear Ashish,

    We regret the inconvenience. Thanks for sharing your contact number, although we would request you not to post your contact details publicly but message us the same next time. We will get in touch with you soon and address your concern at the earliest.

    Regards,
    SBI Card

  45. SBI Card says:

    Dear Amit,

    We regret the inconvenience. Thanks for sharing your contact number, although we would request you not to post your contact details publicly but message us the same next time. We will get in touch with you soon and address your concern at the earliest.

    Regards,
    SBI Card

  46. SBI Card says:

    Dear Amit,

    We are working on your concern and will get back to you soon with an update.

    Regrds,
    SBI Card

  47. SBI Card says:

    Dear Ashish,

    Request you to please share your correct 10 digit mobile number to get in touch with you.

    Regards,
    SBI Card

  48. Ashish Chowdhary says:

    9051500016 is my number..awaiting a call…

    Thanks

  49. Manish says:

    Hi AJ, can you confirm the renewal benefits? The website states 5000 miles only and not 20K miles as renewal benefit.

  50. SBI Card says:

    Dear Ashish,

    Thanks for sharing your contact details. We will connect with you soon.

    Regards,
    SBI Card

  51. AJ says:

    Hi SBI Card, how about you send me my upgrade voucher since you so conveniently use my website as a customer care medium ;)

  52. SBI Card says:

    Dear Ashish,

    It was nice talking to you and we are looking forward to having you on board as our esteemed cardholder.

    Regards,
    SBI Card

  53. CHANDRA1234 says:

    Dear SBI cards,
    I am holding SBI PLATINUM card for the last 8 months and I am more than happy being with you in almost all aspects. It’ has ok limit but now I would like to apply/get the AIR INDIA SIGNATURE card as I am very much interested in that rewards program and I am a regular flier of Air India as well. Now the question is……..
    If I apply for this 2nd card, will I get a NEW&SEPARATE LIMIT for it?
    If not, how you gonna split my existing limit? On what basis?
    Thanks and regards,
    Chandra

  54. chetan soni says:

    Dear SBI Cards
    I have applied for Air India SBI card on Nov 27.
    all documents were collected from me on the same day and i got a verification call next day.
    My contact no is 9968651074.
    form no is U0000027779

  55. AG says:

    What seems to be the ratio of successful applications with them? My application is not being processed for their “some policy blah blah” as stated on website. I mean come on with my CIBIL rating if I can’t get a card, I guess this card would only be for top 1 percentile of this country :) … That too if the customer himself applies for it, is willing to pay for it and can very well maintain it! All the best lucky ones who got it!

  56. prasanth chakravarthy says:

    Same here AG. Made me wait for more than a month and now they say cannot be processed. I asked for the reason. They say we don’t know.

  57. Pu says:

    Dear SBI cards…

    My documents for SBI air India card submitted on 12 oct 2013 form no U0000026108. I haven’t heard from SBI yet… My email on 19th nov only resulted in reply to communicate CaseID=007-044-821′

    No action or communication since then.. Need help if possible or else I’m going to forget about it. good day.

  58. Su says:

    Dear SBI Cards,

    After months of messaging “FLY” to 5676791, I got a call from your representative. After asking me a few questions, he decided that since my company name wasn’t available on your database, it would be against policy to provide me a card. Now, surprisingly,my company is very much available on your database when I apply online for the SBI Signature Card.

    Could you please get in touch with me at the soonest to help process my application? I’m already an SBI savings account + DEMAT holder as well.

    Thank you
    p.s. and thank you AJ for providing us this opportunity and platform to not only learn more about FF in India, but even apply for such programs!

  59. Avi says:

    I must be the “luckiest” person on this planet. Not only did SBI send me the card two months ago, they have called me again to know if I am interested in SBI Air India card :).
    Just wanted to point out another thing – on every conversion of points to Air India miles (they still dont call it miles at the SBI customer care), SBI will levy a flat fee of Rs. 99+ST.
    This is so unlike other cards (Jet Airways – Citi or Jet Airways – HDFC) where the miles were credited to the FF account by itself and on no fee. Even Citi Premiermiles card allows 1:1 conversion to Air India miles without fee and has a similar earning rate of 4 miles per Rs. 100. Although it doesnt have tiered bonus like SBI, it makes up for it partially by having two promotions in a year on doubling miles.

  60. […] If you want to find additional ways to earn miles for this program, View from the Wing has a good summary (HT to […]

  61. Vinay says:

    @AG please escalate the issue to nodal officer Nodalofficer@sbicard.com. It helps….

    @ AJ thanks for all the good work

  62. SBI Card says:

    Dear Pu,

    Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.

    Regards,
    SBI Card

  63. SBI Card says:

    Dear Su,

    We will be able to address your concern best when we will speak to you, request you to please message your contact details.

    Regards,
    SBI Card

  64. Su says:

    SBI Cards, here is my number – 98716 33994. Don’t know if there is a way to privately message you this. But I’m looking forward to your call.

    Su

  65. CHANDRA 1234 says:

    Dear SBI cards,
    I am holding SBI PLATINUM card for the last 8 months and I am more than happy being with you in almost all aspects. It’ has ok limit but now I would like to apply/get the AIR INDIA SIGNATURE card as I am very much interested in that rewards program and I am a regular flier of Air India as well. Now the question is……..
    If I apply for this 2nd card, will I get a NEW&SEPARATE LIMIT for it?
    If not, how you gonna split my existing limit? On what basis?
    Thanks and regards,
    Chandra.
    This is the msg I left to u last week and my number as well I.e., 9652628584. But u said u gonna call me back. But never called me yet. Still airing for u r call.

  66. SBI Card says:

    Dear Amit,

    We would like to share that we have sent the communication at your registered e mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.

    Regards,
    SBI Card

  67. Shan says:

    OK, here’s the final update about my “what’s the number beneath my name” saga. I’m gonna take it from the top.

    First, I got my card and it had that number, which should’ve been my AI Flying Returns number. So I called up SBI to confirm that and they said no, it’s something AI needs to activate. So I called up AI and they said that no, the number printed is not your FF. (At this point, I posted my first question about this number on this blog – see above).

    So I called up SBI again, and they said that they had made some mistake. I got a new card, having my ‘real’ AI Flying Returns number.

    Bottom-line: don’t trust SBI/AI to sort things out. You have to call them and ensure everything is in order.

  68. SS says:

    SBI representative Mr. Kovendan (cell number : 9035517008) collected all the required documents on 23rd November 2013, in connection with my application for the SBI Air India card.

    According to him, I should be able to get a status feedback by referring to the FORM NUMBER (the ONLY number available on the form that he gave me).
    (Other than this, there is no APPLICATION NUMBER or any other reference.)

    However, till date I have neither received any feedback nor the card.

    All my attempts to get a response from SBI Card have merely elicited a formatted response!

  69. SBI Card says:

    Dear SS,

    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 061501 in your mail to enable us to address your concern on priority.

    Regards,
    SBI Card

  70. SS says:

    Sent a detailed mail to SBI Cards. Yet to get a clear answer on what has happened to my application! Wondering whether SBI Cards/GE Caps/Air India are really serious about their card! I used to be a Golden Edge member and was excited to know that Air India may finally join Star Alliance but some basic customer handling issues will probably never change. Or, will it?

  71. Sharat Nair says:

    Do SBI platinum credit cards work in Abu Dhabi or Dubai, for purchases?

  72. Ajay Awtaney says:

    @Sharat these are international credit cards so they work all over the place

  73. SBI Card says:

    Dear SS,

    We have sent the communication at your mail id with regard to the concern raised by you. Request you to please check and confirm.

    Regards,
    SBI Card

  74. Pu says:

    Dear SBI cards…

    I got call from SBI on 23rd jan good one month after our first communication on this blog. The person said we need fresh documents which I agreed. It was supposed to be collected on 24th jan. Still waiting for call.

    Now I’m not not at all interested to associated with such shabby and unprofessional setup.

    Thanks for all the help. AAP ka card aapko MUNARAK. IM HAPPY WITH MY HDFC JET AIRWAYS CARD.

  75. Pu says:

    @SBI cards
    BTW after I shared my form details on 18dec 2013 on this blog… I expected that I would get my card confirmation or rejection confirmation instead I got a call for submitting fresh documents after more than a month what a strange setup. I feel disgusted to have wasted my time.

  76. SBI Card says:

    Dear Pu,

    Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.

    Regards,
    SBI Card

  77. SS says:

    Received a reply from SBI CARDS asking for my phone number which I provided by return mail but did not get a call. It is so frustrating not to even been able to figure out what has happened to my application for AIR INDIA SBI Card or even to the documents that they took. I guess one has to be careful about the persons they send such as Mr, Kovendan (9035517008) who collected my documents and gave me a FORM NUMBER but no APPLICATION NUMBER. Now, neither he nor his boss Mr. MOHAMMAD even receive my call!

  78. Hari Dayal Gupta says:

    I applied for AIRINDIA SBI card. I fulfilled all
    eligibility requirements even then it was refused without providing any reasons.

  79. SS says:

    At least you know the status! I only got some formatted replies but not even the status of my application. Totally unprofessional!

  80. Hari Dayal Gupta says:

    Dear SS, I got a SMS informing my application number. Then I checked from site using this number. The helpline is useless. You cannot talk to a customer representative. There is no option. Also, there helpline numbers are always busy

  81. SBI Card says:

    Dear Hari Dayal,

    We regret the inconvenience. We will be able to address your concern best when we will speak to you, request you to please message your contact details.

    Regards,
    SBI Card

  82. SBI Card says:

    Dear SS,

    Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.

    Regards,
    SBI Card

  83. Hari Dayal Gupta says:

    SBI CARDS

    I had applied for AIRINDIA SBI SIGNATURE Card.
    Now I have come to know that my application was not
    processed because I already had SBI PLATINUM CARD.
    I did not know that SBI, unlike other banks,
    does not issue two cards to one person.

    Please issue me AIRINDIA SBI SIGNATURE Card
    on the basis of my earlier application by
    UPGRADING my existing PLATINUM CARD.
    My application no. is 1633760000930.

    Regards

    Hari Dayal Gupta

  84. SBI Card says:

    Dear Hari Dayal,

    Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.

    Regards,
    SBI Card

  85. SBI Card says:

    Dear Hari Dayal,

    It was nice talking to you. As discussed please send the additional information/document as required to enable us to address the issue at the earliest. Kindly mail us at sbicard_cares@sbicard.com.

    Regards,
    SBI Card

  86. Sam says:

    Can an NRI (currently US citizen with OCI status) apply for this card? I have a PAN number too.
    Can this card be used worldwide?
    Are there any foreign transaction fees?
    If AI joins star alliance, getting gold for less than $20k is no brainier for me.
    Thanks

  87. SS says:

    1. I was interested in applying for the co-branded Air India SBI credit card against Air-India mail dated 26th October 2013 and had sent an sms (FLY) to 5676791 on 27th October and received an automated response saying that SBI CARDS representative will get in touch with me shortly.

    2. Eventually, SBI CARDS’ representative Mr. Kovendan (Cell – 9035517008) met me on 23rd November 2013 and collected all the documents. The only acknowledgement that I had from him was a form bearing Form Number U0 000015628. I did not get any application number.

    3. In early December 2013, I received a call from a Hyderbad number and the caller verified with me my details. She also enquired whether I was asked to make any payment and I clarified that I was not.

    4. After this, I did not get any further communication though Mr. Kovendan had indicated that the card will be delivered within 4 to 6 weeks of my application date (23rd November 2013). Despite several follow up with Mr. Kovendan (who often seems to be unwell), the only advice that I got was to call up 080-39020202. According to him, it is enough to give my mobile number and that would enable me to get the status information! When I tried that number, it turned out to be an IVR number and I could not go ahead since I did not have any 13 digit APPLICATION NUMBER! Finally, he gave me the phone number of his superior Mr. Mohammad who did not receive my call.

    5. On 18th February, 2014 (nearly 3 months after my application with all documents were collected), I finally received an SMS from DMSBICARD which indicated (for the first time) my APPLICATION NUMBER (1704660000458) and also indicating that 11 days would be needed to process my application.
    I checked the status with SBI CARDS’ on-line tracking service and came to know that it would take another 5 days to process the application.
    6. On 19th February, I received a call from 0124-7173900 – the caller verified my name, date of birth etc.
    I then enquired with her whether my Air India Frequent Flyer Number – which was not collected by their representative who collected my documents in end November 2013 – will appear in the card (if approved), she said that she has to check up whether the number is available with the concerned department and will call back in 2 minutes. I did not get a call till the next day!
    7. On 20th February, I received a call from 0124-7173900 – the caller informed me that my application cannot be processed because it does not meet SBI Card’s policies. She further mentioned that, if I am interested, I can again apply after 6 months.
    8. I had sent a mail to their Nodal Officer and received the reply below.
    QUOTE
    23-Feb-2014, at 1:14 PM, “Nodal Officer (SBICard)” wrote:

    Warm Greetings for the day!

    Application number 1704660000458

    We sincerely regret for the inconvenience caused to you on the matter addressed to us. We are committed to resolve the matter to your satisfaction.

    We thank you for showing interest in SBI Card. Unfortunately, we regret to inform you that we are unable to issue a credit card to you as the details furnished do not meet the policies set forth for issuance of credit card.

    The reason for decline of your application is purely a business decision, taken in good faith and certainly in no way is indicative of your credit worthiness. Please accept our sincere apologies towards discomfort caused to you in this regard.

    It is our constant endeavor to ensure our service drives positive customer experience. In your case we truly apologize that we were unable to live up to your expectations.

    We sincerely regret for the inconvenience caused to you on the matter addressed to us. We are committed to resolve the matter to your satisfaction.

    Please feel free to contact us should you require any further assistance or clarification.

    Yours sincerely,

    Rahul Saini
    from Nodal Desk – SBI Card

    UNQUOTE
    I wonder why I am told that I can apply again for AIR INDIA – SBI card after 6 months when according to Mr. Saini, “the details furnished do not meet the policies set forth for issuance of credit card” and I cannot be informed why my documents did not meet your policies?
    By the way, I have now received another invitation from SBI CARD to apply for their co-branded card with SPICE JET!
    I am really surprised the way I have been treated by SBI CARDS!

  88. Ajay Awtaney says:

    @Sam all Indian credit cards are issued to residents of India. which means you need an indian address and income documents in India to be able to get this card.

  89. Ravi says:

    Hi Ajay,

    Regarding the credit of 20000 bonus points on signup the fine print reads “*Welcome gift is applicable on payment of card fees and renewal fees respectively”.

    Can you confirm when you received the credit of bps – on paying Rs. 5k initially or after one year, on renewal?

  90. Ajay Awtaney says:

    @Ravi you get the bonus points on sign up after paying the fees

  91. Ravi says:

    Thank you for the quick response Ajay. Now that you have been using the card for sometime what your impression. The offering seems too good to be true. Is there anything that doesn’t meet the eye?

  92. Ankit says:

    Hi SBI CARDS.

    I wanted to apply for the SBI Signature card. I have already applied online but got bo response.

    can someone please expedite the process.

    Thanks
    Ankit Goenka
    +91 888 688 2477

  93. SBI Card says:

    Dear Ankit,

    Thanks for sharing your contact number, we will get in touch with you soon and address your concern at the earliest.
    Although we would request you not to post your contact and card details publicly but mail us at sbicard_cares@sbicard.com next time.

    Regards,
    SBI Card

  94. parmita chakraborty says:

    Hi SBI cards,
    I want to cancel my sbi air india platinum card.I am from kolkata,West Bengal.Plz tell me the procedure and phone number.

  95. SBI Card says:

    Dear Ankit,

    We tried to establish contact with you at 11:37 AM but we were unable to do so. Request you to please share a suitable time to call to address your concern on priority.

    Regards,
    SBI Card

  96. Ankit Goenka says:

    Sorry I missed the call.
    you call me anytime today. I will br available.

    Thanks
    8886882477

  97. Ankit goenka says:

    @ajay

    I dont understand why you mentioned that?

    The only two posts which i have made are 92nd and 96th one.

    Both have the same Ankit, and the same email ans same mobile no.

    Plus the post no 96 was a reply to sbi card in 95th one… Where they mentioned they couldnt reach me.

    I have never posted with any other credentials.

  98. Ajay Awtaney says:

    @Ankit, my apologies. I thought of you as another Ankit on my blog who now has 2 identities. I’ve removed the message.

  99. Ankit Goenka says:

    :)
    Thanks

  100. SBI Card says:

    Dear Amit,

    Thanks for sharing your details . Our Sales representative will get back to you soon.

    Regards,
    SBI Card

  101. RK Dhingra says:

    Could someone kindly explain the logic of this rule:-

    11.4.3 – A fee of Rs 99/- plus GST will be debited to the card account per redemption request towards delivery and processing charges. The same will be charged to the Cardholder in his/her monthly statement.

    I did not understand that if this co-branded card is to reward the person with Air India miles then why is the transaction fee being levied? I find it difficult to comprehend this

  102. Ajay Awtaney says:

    @RKDhingra this fee is not being charged at the moment

  103. SBI Card says:

    Dear Ankit,

    Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.

    Regards,
    SBI Card

  104. Aman says:

    Hi Airindia,

    Have been trying to get in touch with credit card team to apply for air india card but no response.

  105. Dr Amit says:

    Hi SBI Cards
    i just want to know that does this card have the visa signature facilities provided to all signature cards by visa. eg
    Signature Concierge,
    Signature Entertainment
    Signature Book of Rewards
    Signature Offers*

    – Discounted stay upto 75% off at more than 55, 000 Hotels & Villas across the world
    – Enjoy best credit card offers across 900 Luxury Hotels worldwide
    – Enjoy savings of upto 10% on Hertz Car Rental Program
    – Enjoy 30% discounted green fees at 300 golf clubs worldwide
    – 24X7 Concierge service across the world

    Fraud Liabilty Cover

    travel insurance of card holder.
    link below

    https://www.visa-asia.com/premium/signature/ap/about_visa_signature/index.shtml

    as all these offerings are provided by visa to there signature card holders irrespective of issuing bank and co brand.

    https://www.visa-asia.com/premium/signature/ap/local_offers/india/index.shtml

    dear sir will u enlighten us about the same.

  106. Dr Amit says:

    dear sbi cards
    your comments are awaited.

  107. naveen says:

    Hi Airindia,

    Have been trying to get in touch with credit card team to apply for air india card but no response.kindly help me

    Regards
    naveen
    8880004007
    bangalore , karnataka

  108. Naresh Parekh says:

    I was given information of sbi airindia credit. Card.I want to understand features of this card, as I am planning to go to USA with family. If you can send any agent to explain this scheme I shall be very glad and obliged.

  109. Mohit says:

    I had applied for an SBI-Air India signature credit card, however to my surprise the agency who called me to collect papers asked me to submit the photostat of my existing citibank credit card. This seems to be weird as i have not heard of any bank issuing credit card asking for this kind of document.

    Can you tell me if this is stated process, because when i searched the website, its nowhere mentioned.

  110. sanjeev says:

    Dear SBI Cards,
    I have a query.
    I am already a frequent flier member of Air India and thus am entitled to frequent flier miles from Air India. I fI use SBI AIR INDIA SIGNATURE CREDIT CARD, will I be entitled to frequent flier miles from Air India as well as Reward points from SBI?
    OR, will I be entitled to only one benefit? If it is only one benefit, what is the advantage of this card?
    Thanks!
    Sanjeev

  111. Shishir K says:

    Dear SBI Card ,

    I have applied for upgrade of my existing SBI Platinum card to SBI Air India card which was done on 8th July. I have got a call in response to the same on 14th confirming that the upgrade and card dispatch will be done ASAP. Nothing further information has been received so far. I am looking towards booking International flight tickets and would expect a quick response. If you are not interested in upgrade or sending the card then so be it.
    Thanks
    -Shishir
    +919820369744

  112. Anirudh Kashyap says:

    Hi,

    As I understand, on renewal of the Air India SBI Signature card, you receive the welcome gift of 20,000 RP and a loyalty bonus of 5,000 RP. Can anyone confirm if this is accurate? Here are the links that mention the same:
    https://www.sbicard.com/cards_for_you/air_india_sbi_signature_card_0_131323.html
    http://www.fintiger.com/india/product/credit-cards/air-india-sbi-signature-card-131.php

    Also, I just received the card (as many have mentioned, after quite a bit of hassle), but there’s no free domestic upgrade voucher in the welcome kit (http://www.airindia.in/discount-schemes.htm) Is that something SBI/Air India are still offering with this card? Thanks.

  113. Ajay Awtaney says:

    @Anirudh the voucher comes in separately from the airline

  114. Shishir K says:

    Hi ,
    I’ve just received my Air India SBI Signature card, but the Frequent Flyer Number mentioned on my card is not available in Air India database.Am registering for the first time to Frequent Flyer program, now my query is how do I access my account on FlyingReturns website, also will the ticket I have booked in Air India flight via MAKEMYTRIP website be eligible for the special miles ( 20 Miles on Air India flight)….

    Thanks & Regards
    Shishir

  115. Deepak A says:

    Dear Shishir K

    It takes a while for the FF number to be updated in Air India database, 10-15 days. Try to follow-up with Air India FF and SBI card both in 10-15 days. Once you get the number updated in Air India database, call the Air India FF call center and they will generate a password for you which you can use to log in to flying returns website. It will take time but will be be done.

    Regards
    Deepak

  116. Rahul says:

    Hey! I want to ask that I live in America and if I apply for the card,
    Do I get the points for spending in dollars that converts into,
    rupees for , for Air India Airlines. Can you please email me.
    I would really appreciate it.

  117. Shishir K says:

    Additional Update on the SBI Air India Signature/Platinum Card.
    1. You have to confirm that the Frequent Flyer number you have received is valid or not by calling Air India call center and if not valid raise a issue with SBI Card Call Center.
    2. If the Frequent Flyer number is valid and you are new user on FlyingReturns then you will have to raise a request to get a UserId and Password on your registered email id with SBI Call Center.

    Something SBI has clearly omitted from the process assuming people will know everything how they function.

  118. Pinkle says:

    Hi,

    I applied for “Air India SBI Signature Card” but they offered me “Air India SBI Platinium Caed”. Last week they said they will send their excecutive to collect my documents on 25th August 2014 but no response from them. I applied through online portal. My Application reference number is 1722801004681. As per online portal application is under process but I want to know how long it will take and why there is no response since last week?

  119. Rajesh says:

    Dear Sir,
    Can anyone who has applied for the Air India, Visa Signature card, please inform all documents the agent collects in order to process the application. I have a ICICI Jet Airways Shappiro card, can that help me in order to get this card. My income is around 2.5lacs. As such, I dont have IT returns. Is that a must for applying?

  120. Pawan says:

    Dear SBI cards,
    Applied online on Aug-14-2014 and was approved immediately, got the confirmation call to collect the documents in a few days but nobody showed up. Called your Mumbai number many times and each time am promised that someone will call me back in 2 days but nobody wants to call me or collect my documents.
    Can someone collect the documents, can you help?

  121. Amitabh B says:

    I applied in mid Sep but no response so far. Local sales executives give the reason for delay being on account of my Company’s name not being on SBI Card’s database. I provided the CIN number and screen shots of Ministry of Corporate Affairs site which show the valid approvals with all details yet I have not heard back from SBI Cards – apart from two confirmation calls after which everything went silent. Surprising since SBI Bank treats me as a privileged customer!

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