One of the differentiating features of Air India’s co-branded card with SBI Cards is the tier upgrades you get on Air India Flying Returns every time you spent another INR 5,00,000 in the membership year. You get Silver Status for the first INR 5,00,000 and Gold Status for the next INR 5,00,000. This is now equivalent to Star Alliance Gold status, with Air India having joined the Star Alliance.
SBI Cards in fact also launched a status match program for the holders of other airlines status in the meanwhile, I am assuming with Air India’s approval.
Everyone who hits the INR 5,00,000 mark receives a kit automatically, because these were processed straight through back in the day. But recently, a friend who hit the mark did not receive anything after a few weeks as well. So, we queried SBI Cards, who said
Tier Upgrades are on hold till September 15, 2014. We are working with Air India to sort this out at the earliest, however you are requested to contact us after this date to proceed further.
I’ve also been hearing Air India is having rethink on status upgrades now that they are in Star Alliance, and they’d have to extend all Star Alliance benefits to their members as well, however, I am sure they don’t care about these costs like they’ve not in the past.
Any one of my readers face the stalling from SBI Cards on their AI status upgrades as well? Do write in the comments section.