Update: Jet Airways did pick this up from Twitter and called me to resolve the issue. They informed me there was a glitch due to the coding of the Non-Refundable Rules however the policy was valid for my fare and hence the ticket would be manually cancelled.
I have been going to town about the greatest thing on earth since the Swiss Knife: called 24-hours free cancellation by Jet Airways. When the facility was launched, it said that all passengers on domestic or international itineraries would be able to cancel their tickets within 24 hours if they had a change of plans, no questions asked!
Yesterday, I was booking up some firm plans with Jet Airways, since it was the last day of their sale. However, I did not realise I ended up making a double booking on one sector. I thought it would be a great time to give the 24-hour cancellation facility a go, but here is the screen I got…
Caveat Emptor is all I have to say at the moment. There are no terms & conditions which indicate my ticket would not be refunded in full if I book certain fares.
What have been your experiences with the 24-hour cancellation window recently provided by Jet Airways?