Air India passenger opens the door of the flight!

Err, ehm! I’ve kept quiet on all this business of passengers opening doors of flights. However, this time, it was one of our own, at Air India which had to face the consequences.

As per the news, Air India’s Moscow flight was ready to take off to New Delhi, when they had a passenger seated in 14A open the door of the plane. Here is why:

The incident took place minutes before the scheduled 8.30am (Moscow time) departure of AI’s Moscow-Delhi flight. A passenger, seated on 14A, had returned from one of the washrooms and was on his way to his seat. “I was about to take my seat when I heard a staffer knocking on the window asking to open the door. So I opened the door without realizing that I shouldn’t have opened it,” said the statement given to the airline by the passenger who had opened the door.

The emergency chute deployed, and luckily the aircraft was still connected to the aerobridge, hence it did not have impact hard enough to make it deploy. It took the engineering team 2 hours to get everything sorted before the flight could take off again.

Apparently, the plane was being manned by 7 cabin crew members instead of the required 9, and the airline had to deem the door inoperative to be able to make the flight back without additional crew.

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About Ajay Awtaney

Ajay is a financial services pro, working to bring order to the chaos of the financial industry on an everyday basis! Beyond that, he dons the hat of India's favourite frequent traveller, trying to help people elevate their travel experience via tips and tricks they never knew before, or introduce them to the world of miles and points. Armed with an MBA from MDI Gurgaon and graduate degree in computer science from the University of Delhi, Ajay brings a systematic and objective approach on the table for his audience in dissecting travel and loyalty programs in India and around the world, and how to benefit from them. Ajay has been quoted in various reputed traditional and online media including The Hindustan Times, Inside Flyer, Bloomberg, DNA India, Conde Nast Traveller, The Telegraph, Mumbai Mirror, Mint, MoneyLife and The USA Today.

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  1. usually staff on jetbridge knock on door so cabin crew can tell them if door slide is armed or not before opening.

    Not sure why door would have been closed if flight was not ready to leave and communicated with gate agents, though. Perhaps change in paperwork or trying to get a last minute customer on?

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