Indigo has been at the forefront of monetising everything, including 500 grams excess baggage on hand which they’d not let inside the cabin. However, they’ve now worked out a new model on how to charge change/cancellation charges, which looks pretty reasonable to me.
The move is towards rewarding early changes and cancellation by charging them lesser fees, and to penalise those who change/cancel at the last minute by charging them a higher fees. This is applicable for bookings made on or after April 1, 2015.
For bookings made before April 1, 2015, the old rates continue to be charged, which is INR 1500 per change/cancellation on domestic bookings and INR 2000 per change/cancellation on international bookings.
Personally, I don’t fly Indigo much and hence this does not impact me. These charges do look reasonable like I mentioned ahead.
How do you think will this impact your booking decisions with Indigo?