I’ve emphasised multiple times in the past, that one of the best ways to get yourself a Jet Airways redemption ticket is via Etihad miles, given the miles they charge for the same ticket as compared to Jet Privilege. For instance, a BOM-DEL ticket costs 5660 Etihad Miles as compared to 8500 JetPrivilege miles, and slightly less amount of taxes. Have a look at the redemption chart here.
Now here are some pointers about how to go about redeeming your ticket, and things you should know while redeeming Etihad miles on Jet Airways:
- Availability is exactly the same as what you see in JetPrivilege. Hence, if you have a JetPrivilege account and you can check for redemption inventory there, you can then book those tickets by calling Etihad’s call centre. For instance, if the Jet Airways website states there are 2 redemption seats on a particular flight LKO-DEL, then you can have 2. If it says 4, then you can have 4.
- You cannot redeem for flights which have their flight numbers starting with 9W 7xxx. These flights are basically still flying with the JetKonnect planes, and hence being codeshared with Jet Airways. So, technically, you can’t get on that flight with an Etihad redemption ticket.
- You can only book at least 14 days out. So, don’t bank on Etihad for an urgent last minute redemption.
- Award tickets cannot be cancelled, but they can be modified for dates. So, if you’re original plan is not working out, you can get one free rescheduling on the date, and 100 AED for the second rescheduling and onwards.
- The only way to get your miles back as per the Etihad T&C is to no-show for the flight. Subsequently, they charge a no-show fee of 2,000 Etihad Miles or AED 200, and a refund processing fee of 2,000 Etihad Miles to refund your miles. Etihad Gold/Gold Elite members are exept from the refund fee.
- You need a credit card to pay the taxes. In case of India-issued credit cards, Etihad will organise a call-back from their Abu Dhabi ticketing department where you will need to voice out your credit card details for Etihad to be able to process the payment of taxes. This is because Indian regulations require a 2-step authentication for credit cards and perhaps that is too much hassle to put in.
- There may be long hold times. I’ve worked with agents who take 5 minutes to generate the PNR, and also with those who work over 40 minutes on a simple point to point ticket. Be prepared for long holds. Also, if you don’t get a call back within 4-5 hours, call again to get them to escalate you in the queue.
If you can live with the above mention steps, you can sure find some great deals for travel on the Jet Airways network using Etihad miles.
What have been some of your value redemptions on the Etihad network? What are the other quirks of the Etihad redemption for Jet Airways I’m still to discover? Fill me in…