One of the best brains in Indian aviation has been Sanjiv Kapoor, who was earlier an aviation and aerospace consultant at Bains and came on board SpiceJet a couple of years back as the COO. Since then the airline went from being in the doldrums to being back on to the path of profitability.
He was the guy who pushed through the many sales to bring in cashflow, and fill up inventory which would have usually flown empty. There were numerous flash sales during his tenure and the last one is still ongoing. He also innovated by bringing in more unbundled products such as SpiceMax.
Yesterday, SpiceJet put out an announcement that Sanjiv Kapoor had put in his papers and was moving on from the airline.
This morning, another announcement from Vistara tells us that Sanjiv Kapoor will be joining Vistara as the Chief Strategy Officer & Chief Commercial Officer, to replace outgoing CCO Giam Ming Toh from February 1, 2016. Vistara has been on an interesting journey over the past two years, and since their first flight has been bringing in an upgrade such as new IFE technologies. However, they suffer from not so high load factors and people refusing to pay a premium for their product.
Giam Ming Toh heads back to join the parent, Singapore Airlines from where he was on deputation.
Vistara could sure benefit from the experience of Sanjiv Kapoor!
What do you guys think should be the initial focus areas for Sanjiv Kapoor at Vistara? For me, it would be the mess that Club Vistara is at the moment.