How to book JetPrivilege Partner Awards with old chart

Like I wrote last week, JetPrivilege is working on having a new partner award chart in place as of April 1, 2016. This takes away the 23 zones which currently constitute the JetPrivilege Partner network, and makes them into 13 zones. To be fair to Jet, these partner tables are changing after more than a decade, and are essential to harmonize the award chart. For example, BOM-LHR on Jet’s own metal cost 42.5K miles in economy, while on a partner award, you could get it for lesser at 31K Miles one .

Also, due to the new award chart, some simplification would come in too. For instance, Europe was all over the place divided up in to 3 separate zones, and now it will be just one zone. This helps you because in some cases ticketing via JP Miles will go down. Earlier, you needed 10-25K JPMiles for a ticket intra-Europe, this will now change to 15K miles across the board.

Timelines

As per JetPrivilege, they are switching to the new award chart for partners on April 1, 2016. Which means if you bring in your requests before March 31, 2016 you should be able to get your foot in the door with the old award chart. You need to request an award booking 14 days before travel date, so if you want to travel further into 2016, you could make your request now.

The Old Award Chart

Here is the zone definition of the old award chart:

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Here are the redemption requirements under the old chart (miles required are for round trip travel, hence for one-way trips it will cost half the miles)

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Ticketing Process

There is a separate desk which tickets partner awards, hence the ticketing is not done online or by the phone. You need to either email a request on jpredemption (at) jetprivilege (dot) com, or you can use the online website (JetPrivilege>Partner Award) to initiate a request. You need to be logged into your account to be able to select the online option.

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If you choose to use the online method, it will show you the number of miles required after you fill in the details. You can add more segments if you have further travel planned as well. :

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After you continue, you will be presented with a screen to input the details of the passenger, and the contact details. Alternatively, you can send them the information via the form on the website.

You will receive a response from the JetPrivilege team usually within 48 hours about your request, and will inform you about the routings possible, and the miles & money required in case you continued with the request. You can usually cross verify the surcharges from ITA Matrix as well. There is no harm in choosing connections, but stopovers are a no-no. Also, you can mix and match your partner airlines.

Once an itinerary is finalised, it will be sent over to you for confirmation over email, and the award is put on hold. Once you confirm the itinerary, you will get a call, where you are put on to an IVR system to collect the payment from you and issue the tickets.

Things to remember

Firstly, award bookings are non-refundable in case of partner awards. So proceed with booking only when you are absolutely sure of your plans! Next, act quick when Jet calls back. Usually, there is not much time to go around since the award is already on hold and will be dropped within 48 hours.

Bottomline

If you have travels coming up over the year ahead, it could be a great use of your JPMiles, since you can try out 29 other airline products except for Jet Airways using these miles. So, if you have firm plans, you should move ahead to book them now.

P.S.: You could use our award booking service as well!

About Ajay Awtaney

Ajay is a financial services pro, working to bring order to the chaos of the financial industry on an everyday basis! Beyond that, he dons the hat of India's favourite frequent traveller, trying to help people elevate their travel experience via tips and tricks they never knew before, or introduce them to the world of miles and points. Armed with an MBA from MDI Gurgaon and graduate degree in computer science from the University of Delhi, Ajay brings a systematic and objective approach on the table for his audience in dissecting travel and loyalty programs in India and around the world, and how to benefit from them. Ajay has been quoted in various reputed traditional and online media including The Hindustan Times, Inside Flyer, Bloomberg, DNA India, Conde Nast Traveller, The Telegraph, Mumbai Mirror, Mint, MoneyLife and The USA Today.

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Comments

  1. I booked a ticket using my JetPrivilege miles for a US domestic segment on American Airlines. I was charged a total of 1376 INR for taxes. The fare break up looks like this on the e-ticket receipt:

    FARE USD 0.00 1002YQ TAX 374AY TOTAL INR 1376
    FARE CALC PHL AA CHI0.00T7BP USD0.00END 1002YQ 374AY
    Legend : YQ =Airline Fuel Charge, YR =CUTE Fee, IN =User Development Fee,
    JN =Service Tax, OA =Transaction Fee, OP =Aviation Levy, F2 =Swachh Bharat Cess
    Total Amount is inclusive of service tax, wherever applicable.

    I don’t understand why I was charged 1002 INR as YQ (fuel charge), since US carriers don’t levy YQ on domestic flights. Can anyone shed any light on this issue? Is there any way I can dispute this with JetPrivilege?

    Thank You!

      • I looked a few sample fares using the ITA Matrix. Nowhere could I find any mention of fuel charge (YQ). Here is a sample fare breakup from ITA:

        Fare Construction
        CHI AA JFK 54.88QA07XNL3 USD 54.88 END ZP ORD XT 4.12US 4.00ZP 5.60AY 4.50XF ORD4.50

        I still don’t understand why I was charged YQ.

  2. Thanks Ajay!
    Redeemed 100k Miles 😀

    I have a question. I have a few non-platinum upgrade vouchers which state that I can upgrade only if I’m travelling Y, M, T, Y, I, N, Q, S and K class. How do I buy these class tickets? I always seem to get W and O.

    • @Shawn you can choose the Saver option instead of the low fare option, usually in the middle column, or the one in the right most column as well for the higher class tickets.

  3. I wish they had modified the No Change / No cancellation policy for partner awards. I always end up redeeming my JPmiles for short segments , to avoid losing them in case of even a minor change in plans.

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