Easy come easy go? Is it? Jet Airways had quietly updated their T&C earlier this year in June, talking about a new zone wise boarding process. Here, while the Premiere & First Class passengers could still board anytime, the Economy passengers would have to wait to board with their own zone, which was back to front.
So, if you’re a Platinum member and eligible to board ahead of everyone else, you were supposed to board ahead of your own zone and not everyone else. Truth be told, I’ve been lucky never to have run into this situation but my wife has gone through the grind at Delhi, Mumbai and other stations a few times and so have many readers, as is evident from the comments on that post.
Now, over the past ten days or so, I’ve already taken 4 economy class flights in Jet Airways, and I notice that things are now different. At Mumbai one time, I was on a bus gate so none of these rules applied, but the second time around, when boarding via the aerobridge, no one said a thing as we walked towards the front of the queue.
At Goa again, while the boarding sequence for economy was put up in the boarding lane, I noticed many a Platinum passengers just walking up and boarding. The rest of the economy crew did go per zone however. And at Jaipur, it was a bus again, so no rules applied.
Given the strong feedback Jet Airways got against this move to implement priority boarding zone wise, it is my guess that they are withdrawing the system and going back to the old order. I’m also hoping this turns out like the dud move to charge for hand baggage, and the next move to be upturned should be the ban on economy coats! While the company is in constant cost-cutting mode, these are small things that don’t cost a penny, and should continue after all!
Have any of you had any experiences one way or another? It would be good to learn from all of you about how this is working for all of us?