For up to the minute updates and quick chat from Live from the Lounge, please feel free to follow us on Twitter with the handle @LiveFromALounge. A Facebook page is also under the works and will come up here. A lot of pictures and posts will be put out here apart from the regular scheduled broadcasts. 🙂
Category Archives for Social Media.
I blogged recently about my trashy experience with Delta on my last flight with them here. The crux of the issue on hand was that I complied with their guidelines, and the outdated Delta IT systems did not pick up my Flying Blue status and honour the priveleges. After the flight, I tweeted this to @DeltaAssist. I had asked them to fix this beforehand but I guess I got on with the wrong agent who did not fix the problem. The agents at Delta sent me a direct message back on Twitter asking me for my ticket details and the problem. After a brief conversation on these direct messages, they accepted that they had made a mistake and offered to refund…