Social Media

Category Archives for Social Media.

Follow us on Twitter!

For up to the minute updates and quick chat from Live from the Lounge, please feel free to follow us on Twitter with the handle  @LiveFromALounge. A Facebook page is also under the works and will come up here. A lot of pictures and posts will be put out here apart from the regular scheduled broadcasts. 🙂

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If it ain’t broken, still fix it with @DeltaAssist

I blogged recently about my trashy experience with Delta on my last flight with them here. The crux of the issue on hand was that I complied with their guidelines, and the outdated Delta IT systems did not pick up my Flying Blue status and honour the priveleges. After the flight, I tweeted this to @DeltaAssist. I had asked them to fix this beforehand but I guess I got on with the wrong agent who did not fix the problem. The agents at Delta sent me a direct message back on Twitter asking me for my ticket details and the problem. After a brief conversation on these direct messages, they accepted that they had made a mistake and offered to refund…

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