Star Alliance

Tag Archives for Star Alliance.

#redcarpettrip: ANA Suite Lounge, Satellite Terminal 4

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Singapore Airlines uses the ANA Lounges during a brief stopover at Tokyo Narita while flying SQ12 to Los Angeles. We used the ANA Suite Lounge, which is exclusive to First Class passengers, on our brief halt at this airport.

Inside is a review of the amenities and services of this lounge, and how a top notch product leaves so much to be desired.

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Your Air India Flying Returns account needs paperwork

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Air India’s Flying Returns frequent flyer program is implementing new security measures to authenticate users, which includes a verification process for everyone, to prevent the creation of bogus accounts, and to weed out existing bogus accounts.

As a part of this measure, if you already have an Air India Flying Returns account, you should log into the account and provide the Air India team with information and certain identity documents to authenticate your account.

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Tonnes of changes coming to Air India Flying Returns

One of the best and worst frequent flyer programs in India at the same time is Air India’s Flying Returns. Why bad? Because it is a pretty miserly program I would say again and again. Why good? Because they’ve got a credit card on the market which makes it easy to earn their miles and status, and they are a member of Star Alliance, so their status comes handy across the globe. Having said that, I received a new membership kit yesterday, which had a Golden Edge membership card valid till April 2015 (my status matched membership expired in March 2015 actually). As per the postmarks, the kit was dispatched in April 2015, and I am already an Air India…

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Booking Star Alliance tickets with AI Flying Returns: it’s buggy & complicated

Ever since Air India joined Star Alliance, the interest in being able to redeem Air India Flying Returns miles for Star Alliance tickets has been well known, but somehow, it has been so complicated that no one has bothered to figure it out. Even in the award reservation service I am offering in beta right now, there has not been much interest in using AI miles for Star Alliance tickets. One part of the reason is that the award chart is inflated, and the other is the myth that only Air India elites can access the Star Alliance inventory. Reader Deovrat tried to crack the code, and went about making a dummy reservation. He used a request to redeem for…

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Lounge Review: Air India Lounge, Mumbai Terminal 1A

Just yesterday, I flew over to Delhi from Mumbai, yet again. I was originally scheduled to get into Delhi on AI101, which is perhaps one of my favourite flights given it gives me access to the Terminal 2 GVK Lounge, and I get to fly a Boeing 777-300ER between the 2 hour Mumbai Delhi segment (the flight further heads to New York from Delhi). However, given that it is winters and Delhi has a massive fog problem, and I did not want to really really get into home middle of the night, I decided to change my plans. I now was going to depart from terminal 1A, from where Air India operates, and this meant I had access to the…

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Air Canada to launch non-stop flight to Delhi in 2015

Air Canada is throwing their ring in the hat for a pie of Indian aviation. With significant population of Indian origin, they are going to connect the Toronto – New Delhi route on a non-stop flight with a Boeing 787-9 as of November 2015. As per Air Canada’s announcement today,  they are going to be the only airline to connect this long-haul market with a non-stop flight. The only other carriers on this route is India’s Jet Airways which operates via their Brussels hub. Unfortunately, there is no information about the timing of the flight at the moment, but this will be a three-class configuration flight, including Business, Premium Economy and Economy. The flight will be operated from November 1, 2015…

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Air India still lacks disruption redressal capabilities

I’ve recently been trying to use Air India off and on, given their Star Alliance membership, to try and test how they react in various circumstances and whether it is in line with Star Alliance requirements or not. Sometimes it is, sometimes it is not. For instance, back in August, when I went with AI for my flight to Goa from Mumbai Terminal 2, AI offered me only one lounge access card, which made sure me and my fiancée could not go into the lounge together. As AI Golden Tier member and Star Alliance Gold, I was good for 2 passes due to the *A guidelines. Just this past Saturday, I made a trip to Delhi on one of Air…

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Do you need to be an Air India Elite to get access to Star Alliance rewards?

Last week, I put out my first thoughts on the Air India Flying Returns’ program, after they joined in the Star Alliance. One of my first observations was that it is more expensive to burn on Star Alliance partners than to burn on Air India’s own metal for international travel. In the comments section, reader Krishnakumar makes a note: Just spoke to Flying Returns agent over the phone. He says that since I am Base Member of flying returns, I cannot redeem AI miles on Star alliance. You need to be Silver , gold or Maharaja member ! To which I was very surprised. However, today he came back reconfirming this statement: Dear AJ, I reconfirmed. FR told me that…

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