Star Alliance

Tag Archives for Star Alliance.

When will Air India fix its planes?

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It is a little bit sad to see the state of affairs at Air India being as messy as I saw earlier this week when I flew them. Everything is broken on their planes, and the general apathy of the people in their offices towards passengers is unbeatable! They just don’t want to seem to fix the customer experience.

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#redcarpettrip: ANA Suite Lounge, Satellite Terminal 4

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Singapore Airlines uses the ANA Lounges during a brief stopover at Tokyo Narita while flying SQ12 to Los Angeles. We used the ANA Suite Lounge, which is exclusive to First Class passengers, on our brief halt at this airport.

Inside is a review of the amenities and services of this lounge, and how a top notch product leaves so much to be desired.

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Your Air India Flying Returns account needs paperwork

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Air India’s Flying Returns frequent flyer program is implementing new security measures to authenticate users, which includes a verification process for everyone, to prevent the creation of bogus accounts, and to weed out existing bogus accounts.

As a part of this measure, if you already have an Air India Flying Returns account, you should log into the account and provide the Air India team with information and certain identity documents to authenticate your account.

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Tonnes of changes coming to Air India Flying Returns

One of the best and worst frequent flyer programs in India at the same time is Air India’s Flying Returns. Why bad? Because it is a pretty miserly program I would say again and again. Why good? Because they’ve got a credit card on the market which makes it easy to earn their miles and status, and they are a member of Star Alliance, so their status comes handy across the globe. Having said that, I received a new membership kit yesterday, which had a Golden Edge membership card valid till April 2015 (my status matched membership expired in March 2015 actually). As per the postmarks, the kit was dispatched in April 2015, and I am already an Air India…

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Booking Star Alliance tickets with AI Flying Returns: it’s buggy & complicated

Ever since Air India joined Star Alliance, the interest in being able to redeem Air India Flying Returns miles for Star Alliance tickets has been well known, but somehow, it has been so complicated that no one has bothered to figure it out. Even in the award reservation service I am offering in beta right now, there has not been much interest in using AI miles for Star Alliance tickets. One part of the reason is that the award chart is inflated, and the other is the myth that only Air India elites can access the Star Alliance inventory. Reader Deovrat tried to crack the code, and went about making a dummy reservation. He used a request to redeem for…

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