It’s back to the old ways of Etihad Guest where it is common for a loyalty program to change the terms of a promotion after announcing it. A few weeks ago, they announced a promotion where they stated that everyone who transfers from their Citi rewards accounts across various geographies was going to earn a 25% bonus on their Etihad mileage conversion.
A few readers complained they did not see the offer. I looked up the terms and conditions of the offer again today, and they had changed the wording.
Before: No mention of this promotion being country specific
After: The promotion is limited to UAE cardmembers
Is someone going to own up to this and do the right thing for the other cardmembers who did effect transfers into Etihad before they changed their mind for the nth time?