Review: Plaza Premium Lounge Delhi Airport, Terminal 3


The Plaza Premium network currently operates eight airport lounges at Delhi’s Indira Gandhi International Airport. These lounges are spread across departures and arrivals at Terminal 3 (Domestic & International) and in Terminal 1 and 2. Terminal 3 International Departures has 2 Plaza Premium lounges.  Lounge A is located adjacent to the ITC Green Lounge and is the smaller one in size. Lounge B is situated past the duty-free area and is larger of the two with more facilities. We were over to the Plaza Premium Lounge B Delhi Airport this time around.

Once we cleared immigration and security, the Allways crew assisting us walked us to the Plaza Premium Lounge B. After walking through the duty-free area, there was a right turn leading up to a lift lobby where an airport hotel and other lounges are located.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Way to the lounge

The elevator on the 4th floor opened at the Plaza Premium Lounge reception.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Entrance lobby: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge Delhi

Lounge reception: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Although the reception was not manned at the moment of our arrival, our Allways VIP service agent checked us in and handed us the wifi scratch cards.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Entrance: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Passage leading to the central seating section: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

The agent then got us seated in the dining section of the lounge. The lounge is designed in an L-shape, where after the reception area, there is the forward section of the lounge which is lined up with many seats. Unlike Lounge A, which does fall short of seating space during busy hours, there was no shortage of seating in the forward section here. There were plenty of sofas, couches and chairs lining up the wall.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Main seating area: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Main seating area: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

There was a flight information display screen at the entrance and a dedicated workspace which had a couple of computers and a printing facility.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Workspace: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

A bar closet separated the dining section from the seating area.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Bar cum partition between seating and dining area

Since it was breakfast hour, we headed straight to the dining section. This section had high chairs on the sides and tabled seating in the centre. There was also a large couch with a centre table, ideal for larger groups and families.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Dining section: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Dining section: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

The buffet was a standard affair with fruits, cereals, sandwiches and juices. The hot buffet included sausages, baked beans and scrambled eggs. There was also a pile of french toast that looked quite unappetizing. For Indian items on the hot buffet, there were vegetable cutlets, idli and upma.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Breakfast spread: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Breakfast spread: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Breakfast spread: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Breakfast spread: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Apart from this, there was a separate egg station, just like all the other Plaza Premium Lounges across India. Ajay ordered the masala omelette, and it turned out very good.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Egg station: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Breakfast spread: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

There were Grant’s, Chivas Regal and Bacardi available in the wet bar. The wine selection had Indian wines including those from Sula and Grovers Vineyard. It was too early in the day for me to drink alcohol so instead, I grabbed some water from the refrigerator behind.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

The bar: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Around the corner, the side was a self-service hot beverage machine that brewed an espresso shot so strong that it woke me up instantly.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Coffee & Cookies: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

After breakfast, I tried to log into the internet and get some work done and thanks to the excellent speed I did not realise how an hour passed. However, the air conditioning in the dining area was not very useful, and after a while, it felt hot to be sitting there.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Wi-fi scratch card: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

This lounge also has a VIP Room in a corner.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Private room: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

There was also a shower facility and a small spa room though there was no service staff there and I do not think it was functional at that hour in the morning. The shower and the spa services are pay and use facilities.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Spa: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Spa: Plaza Premium Lounge B – Delhi Terminal 3 International Departures

When we entered the lounge around 9 am it was relatively empty however it quickly filled up in the next hour and by the time we left the lounge at 10:30 am it was packed with people.

This lounge can be accessed through the Priority Pass and is also on the Visa, Mastercard, AMEX, Diners Club International and RuPay network. Since this is a contract lounge some airlines (Singapore Airlines, British Airways, Swiss, Turkish, Thai, United, Virgin and China Eastern) also use it for their passengers. A part of this is surprising since Singapore Airlines has its KrisFlyer lounge at Delhi Airport as well.

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Plaza Premium Lounge B - Delhi Terminal 3 International Departures

Plaza Premium Lounge B – Delhi Terminal 3 International Departures

Overall this is a lounge with a reasonable food spread and lots of comfortable seating. The service was good and the staff were prompt when requested for anything.

Have you visited the Plaza Premium lounge B at the Delhi Airport? How was your experience in this Lounge?

The Pros

+Fairly spacious
+Reasonable food spread

The Cons

-Can get busy during peak hours

Rating

Comments

  1. I felt this airport is only for 100% public street like model only stores stores and stores. No place to sit for transit passengers.. Very very less seats, I had to stay in airport for more than 8 hours for my flight and really frustrating . I have traveled from various airport and never seen such pain airport. will never go via Delhi Airport nor suggest anyone until my last breath, it’s really pain. To say in one sentence “Big spacious airport with less seats and pain Lounge”

  2. Plaza premium lounge at T2 for domestic departure is better. it is sad but truth the food options are way more there.T3 despite being an international departure lacks in professionalism,food variety and courtesy.those spa chairs are not functional 24×7 i am saying because in past 3 years we have had both morning and evening departures.
    At T2 we get south indian counter with an egg counter apart from main course and salad which are part of the buffet inside.
    Living in DEL we feel more exited about visiting plaza premium at T2 over T3 anyday.

  3. Plaza premium at domestic 3 is very bad over crowded and reception staff behaviour is very bad, may be because of monopoly.

  4. I always tend to visit this particular lounge , even if my airline offers the ITC Green Lounge ( which is an overcrowded mess ). And yes , this is definitely much better & private than Lounge A. But , nothing beats the GVK lounge experience in Mumbai.

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