HDFC Diners ClubMiles Card & Regalia to restructure redemption rules in November 2019

HDFC Bank had launched the ClubMiles HDFC Credit Card in 2017, to make a product between the Premium Card and the Diners Club Black Credit Card. The unique feature of this card is that it is focussed on points transfer rather than cash redemptions for rewards.

HDFC Bank Diners Club ClubMiles Card

So, when you transfer points from this card to the transfer partners, viz British Airways, JetPrivilege, KrisFlyer and Club Vistara, you could get 1:1 transfer ratios, a la Diners Club Black. But when you would use the points to redeem tickets via Smartbuy for cash, the value would be 0.50 paise, a la HDFC Regalia or HDFC Premium Diners Club.

However, a new rule is coming in effect on November 25, 2019, which will be changing this equation further in favour of using these miles for transfers and not for tickets. HDFC Bank has notified a change, that says that from here on, only 70% of the value of a ticket would be redeemable on points and that at least 30% of the value of the ticket would have to be paid for using the ClubMiles Credit Card itself. The new rule comes into effect on November 25, 2019. This information has also been sent out to members today. Update: Regalia will also be subject to this change.

For example, if you wanted to book a ticket for INR 5,000, as of now, you can redeem 10,000 points from your ClubMiles account and get the ticket issued. Come November 25, 2019, you would be only able to use 7000 Reward Points out of your ClubMiles card account (equivalent for INR 3,500), and the rest would have to be paid using the card.

I am not sure what is the motivation behind this move. Also, I’ve not heard of this change on any other card so far, so I would like to believe this is limited to the ClubMiles Card.

If you are a ClubMiles HDFC Card or Regalia customer, how does this affect your usage strategy?

H/T: @Chirupolo, Vaisakhan S

Comments

  1. This is a deal breaker. Unless you are going on multiple trips you will forcefully have to transfer the remaining 30% points on redeem them for .20 paisa for every 1 point. Since they expire in 2 years.

  2. Dear Ajay,

    I am confused to use this card now. They dont post 9X points some time. We need to keep follow them. 5K point cap and now 70% cap. Better to close this card for now. So I am planning to close and maintain amex Platinum travel card. From past four years am getting same benefits from amex. But HDFC is arrogant and not customer friendly so planning to close. Thanks

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